Technology Update: New online services emphasize texting, convenience
Text a librarian
Updates to virtual research help services have made it easier than ever to ask for help by texting questions to librarians. Patrons can now text a question to this number: 513-593-9114, and a librarian will answer the same way they would respond to question sent via instant message. While any type of question is acceptable, the service aims to help with quick questions about library resources and research.
Reference librarians are available via text and IM during these times:
Monday through Thursday 10am-10pm
Friday 10am-5pm, Saturday 1-5pm, Sunday 1-10pm
Send library information to phone
Another new service allows users to text message information about library resources to their phone. When a patron is searching the library catalog and finds a book, video or other resource they are interested in they simply click "Send info to phone" and will quickly receive a text message with the title and call number of that particular resource. This environmentally-friendly service is up and running and has received positive feedback from students who always seem to have a phone but never a slip of paper and a pen.
New mobile website
The Libraries are also launching a mobile-phone friendly version of the library website and catalog. This mobile site allows users to access a site customized specifically for iPhones and other devices. The site is a pared down version of the full library website and offers a quick and easy way to search for library information on the go.