Information systems outsourcing : enduring themes, emergent patterns, and future directions / Rudy Hirschheim, Armin Heinzl, Jens Dibbern, editors
| Location: |
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| Subjects: | Computer service industry Information resources management Electronic data processing departments--Contracting out Office equipment leases Industrial equipment leases Industrial procurement Market surveys |
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| Material Type: | Books |
| Language: | English |
| Audience: | Unspecified |
| Published: | Berlin ; New York : Springer, c2002 |
| LC Classification: | H, HD |
| Table of Contents: | Preface Information Systems Outsourcing in the New Economy - An Introduction / Rudy Hirschheim, Jens Dibbern 3 On the Theoretical Foundations of Current Outsourcing Research / Heinz K. Klein 24 Costs, Transaction-Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing / Soon Ang, Detmar Straub 47 Outsourcing of Information Systems in Small and Medium Sized Enterprises: A Test of a Multi-Theoretical Causal Model / Jens Dibbern, Armin Heinzl 77 IT Sourcing - A Dynamic Phenomenon: Forming an Institutional Theory Perspective / Bandula Jayatilaka 100 A Taxonomy of Employment Insourcing and Outsourcing Strategies in Information Systems / Soon Ang, Sandra A. Slaughter 131 Managing IT Outsourcing Risk: Lessons Learned / Benoit A. Aubert, Michel Patry, Suzanne Rivard 155 Applying Traditional Risk-Return Analysis to Strategic IT Outsourcing Decisions / Jaak Jurison 177 Further Thoughts on Information Structure, Knowledge Management and Outsourcing / Ramy Elitzur, Anthony K. P. Wensley 187 Current and Future Directions of IS Outsourcing / Jae-Nam Lee, Minh Q. Huynh, Ron Chi-wai Kwok 195 Relational Exchange Theory and IS Outsourcing: Developing a Scale to Measure Relationship Factors / Tim Goles, Wynne W. Chin 221 The Normative Value of Transaction Cost Economics: What Managers Have Learned About TCE Principles in the IT Context / Laura Poppo, Mary C. Lacity 253 Spiraling Effect of IS Outsourcing Contract Interpretations / Barbara L. Marcolin 277 Success of Outsourcing and Strategic Alignment as Predictors of IS Effectiveness / Markku Saaksjarvi 311 Outsourcing: A View from Those Doing the Work / Carol Saunders 329 Four Stories of Information Systems Insourcing / Rudy Hirschheim, Mary C. Lacity 348 IS Integration in the Internet Age: Exploring Alternate Infrastructure Sourcing Strategies / Nancy B. Duncan 395 Transaction Platforms as Flexible Interoganizational Systems: The Case of M-Commerce Payment Services in the Financial Logistical Management of the Dutch Payment Industry / D. Arjen Wassenaar, Dirk M. Swagerman 415 Cybermediaries Supporting the Management of Independent Workers: A Case Study of Extended Outsourcing Relationships / Gerhard F. Knolmayer 432 Application Service Provision: The IS Infrastructure Context / Michael Alan Smith 451 A Market Segmentation Strategy for Developing an ASP Business / Wendy L. Currie, Philip Seltsikas 474 Impact of Vendor Capabilities on ASP Performance / Matthew E. Swinarski, Rajiv Kishore, H. Raghav Rao 497 Service Provision and the Net: Risky Application Sourcing? / Thomas Kern, Leslie P. Willcocks 513 List of Contributors 535 Sponsors 539 |
| Additional Authors: | Hirschheim, R. A. (Rudy A.) Heinzl, Armin Dibbern, Jens, 1971- |
| Notes: | LCCN: 2002020646 ISBN: 3540431039 (Hardcover : alk. paper) Includes bibliographical references |
| Physical Description: | ix, 537 p. : ill. ; 25 cm |
| OCLC Number: | 48966650 |
| ISBN/ISSN: | 3540431039 |