Harvard business review on crisis management

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Subjects: Electronic books
Crisis management
Industrial management
Strategic planning
Formats: Electronic Resource, Remote
Material Type: Books
Language: English
Audience: Unspecified
Published: Boston : Harvard Business School Press, c2000
Series: Harvard business review paperback series
LC Classification: H, HD
Table of Contents: Managing the Crisis You Tried to Prevent / Norman R. Augustine 1
When an Executive Defects / Anurag Sharma, Idalene P. Kesner 33
A Strategic Approach to Managing Product Recalls / N. Craig Smith, Robert J. Thomas, John A. Quelch 61
Right Away and All at Once: How We Saved Continental / Greg Brenneman 87
Media Policy - What Media Policy? / Sandi Sonnenfeld 119
After the Layoffs, what Next? / Suzy Wetlaufer 143
Leadership when There Is No One to Ask: An Interview with Eni's Franco Bernabe / Linda Hill, Suzy Wetlaufer 171
Lincoln Electric's Harsh Lessons from International Expansion / Donald F. Hastings 207
About the Contributors 237
Index 241
Added Titles: Harvard business review
Alternate Title(s): Harvard business review.
Alternate Titles: Crisis management
Issued in other form: Original (DLC) 99028481 (OCoLC)41431639
Additional Authors: NetLibrary, Inc
Notes: Invalid LCCN: 99028481
ISBN: 0585232156 (electronic bk.) :$19.95
ISBN: 1578512352 (alk. paper)
Includes bibliographical references and index
Contents: Managing the crisis you tried to prevent / Norman R. Augustine -- When an executive defects / Anurag Sharma and Idalene F. Kesner -- A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas, and John A. Quelch / Right away and all at once: how we saved Continental / Greg Brenneman -- Media policy--what media policy? / Sandi Sonnenfeld -- After the layoffs, what next? / Suzy Wetlaufer -- Leadership when there is no one to ask: an interview with Eni's Franco Bernabè / Linda Hill and Suzy Wetlaufer -- Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings
Reproduction notes: Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries
Physical Description: v, 252 p. : ill. ; 21 cm
OCLC Number: 45727360
ISBN/ISSN: 0585232156

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