The rising sun on Main Street : working with the Japanese / Alison R. Lanier

Author(s): Lanier, Alison Raymond
Location:
Retrieving Holdings Information
Subjects: Industrial management--Japan
Negotiation in business--Japan
Business etiquette--Japan
Corporations, Japanese--Personnel management
National characteristics, Japanese
Personnel management--Japan
Formats: Print
Material Type: Books
Language: English
Audience: Unspecified
Edition: 2nd ed
Published: Morrisville, Penn. : International Information Associates, c1992
LC Classification: H, HD
Table of Contents: The Background of Difference 1
Our Basically Different Approaches 2
Tolerance for Difference 6
Our Own Self-Image 6
The Asian World and the West: Brass Tacks and Bamboo 7
The Power of Japan 9
Japan and the West: Four Fundamental Differences 10
Japan's Changing World Role 16
An Economic Super Power 18
Biggest Creditor Nation 19
He Who Pays the Piper Calls the Tune 21
Foreign Aid: A Major World Donor 21
Industrialized Countries are Restless 22
Globalization 23
Japan and the USA 26
What the U.S. Should be Doing 33
Small Town America 34
Japan and Europe 38
Japan and Russia 44
Japan and Southeast Asia 44
Japan and China 46
Japan and the Third World 46
Power is Frightening 47
Partnerships 48
Shared Global Problems 49
Economic Rather Than Territorial Friction 50
"Reading" the Japanese 52
Who are the "Elite" in Japan? 52
Giri 54
A Group Society 54
Religion 55
Superstition 56
Wa or "Harmony" 56
Go-Betweens 57
Who Makes a Good Leader in Japanese Eyes? 58
Japan is Woven Like a Cloth 59
Consistency 59
What If? 60
Formality 61
Ethics, Morals and Points of View 61
When Problems Occur 63
Different Concepts of Time 63
Pace 65
The Saving of Face 66
If You Should Err 68
The Skill of "Not Noticing" 70
"Face-Saving" Techniques 71
How to "Lose Your Own Face" 72
Different Drum Beats 74
Can Anyone "Read" a Japanese? 74
Going Around a Subject 75
Ambiguous Replies 77
Self-Control 78
Smiles 79
Anger and Irritation 80
Nintai 81
The "Humble" Approach 82
"Groupness" 84
Inside-Outside 86
Connections 87
When the Japanese Go Abroad 88
No Easy Access 90
Sensitive to Being By-Passed 91
Things are Changing 92
Rank 93
Bowing 95
Joint Ventures 97
Acquisitions 98
Their Own Companies 98
Sharing Research and Development 98
What Foreigners Say About Working for the Japanese 100
What Japanese Say About Working in Foreign Lands 108
Patterns of Communication 111
More People are Learning Japanese 112
Courtesy Phases 115
"Yes" and "No" 117
Negative Feelings 119
How Do You Handle That? 120
Easing the Edges; Removing the Personal 121
Polite and Real 121
We Do the Same 121
The Setting Matters 122
Talking Without Talk 122
Silence 123
Speaking "Around the Corner" 126
The Language of Space and Touch 128
Effusion Versus Restraint 128
Finesse 129
Perceived Lack of Respect 129
Nonverbal Disrespect 130
Service 130
The Written Language 131
The Spoken Language 132
Pronunciation 133
Subtleties 134
Gairaigo (or "Japlish") 135
If You Go to Japan 137
What About Our Own Communications? Do We "Get to" the Japanese? 137
Doing Business With the Japanese 140
Two Different Working Worlds 140
Inside Networks 141
Japan's Distribution System is Under Attack 143
Trade Unions 145
Japan's Internationally Important Power Lines: Five Major Organizations 147
Management Styles Vary With Cultures 151
Management and Culture 152
Decision by Consensus 152
Ringi Through Western Eyes 157
Labor Relations 160
Training in Japan 160
Robots 161
Moving to Other Lands 162
Overseas Transfer: Not Without Problems 164
Stumbling Blocks 165
It is Hard for the Japanese, Too 166
Relationships 169
Trust 169
Equality of Opportunity, a Growing Ideal 170
Gaijin Responsibility 171
International Staffs 171
Seniority 172
Minorities 173
Women 174
Women in the Work Place 176
Person to Person 181
Proper Form 182
Day to Day Form in Japanese Offices 183
Introductions 184
Business Cards (Meishi) 184
Use of Names 186
Appointments 187
Using Interpreters 187
Reprimanding 189
Office Space - Japanese Style 190
Conversational Approaches 191
Tea 192
Japanese Holidays 193
The Lubrications of Life: Western and Japanese Attitudes Towards Gifts 195
Obligation 195
Personal Giving 196
From One to Another 197
Pointers for the Outsider 197
Favors 200
Drinking and Dining with the Japanese After Work Drinking 201
"Going Dutch" 204
Chopsticks 204
Mealtime Conversations 205
What is Polite in Japanese Terms 206
No-No's 207
Foods You May Encounter 208
Personnel Practices - in Japanese Terms Graduated by Age 210
For the Old, Too, The Tradition Changeth 212
Labor Shortage - Something New in Japan 214
Work Patterns are Changing 215
A New Search for Affluence 216
How it Works at Home 217
But Abroad 218
Ka Groups 220
Negotiating: The Meeting of Business Minds 221
Pressure 221
Teams Negotiate-Not Individuals 223
Precision - or Lack of it 225
Bargaining Chips 226
Consensus 227
Directness 228
The Meeting Itself 229
Preparing in Advance 230
Disagreeing/Criticizing 232
A Different View of Contracts 233
The Law 234
Persuasion - or Lack of it 237
Agreement and Disagreement 237
Words 238
In Sum 239
Finale: Uncharted Seas 240
What of Japan? 241
Appendices 244
Recommended Reading 259
The Author 267
Alternate Titles: Working with the Japanese
Notes: LCCN: 92070978
ISBN: 094551011X
Includes bibliographical references (p. 259-266)
Physical Description: 267 p. ; 22 cm
OCLC Number: 27251460
ISBN/ISSN: 094551011X

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