Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke

Author(s): Connellan, Thomas K., 1942-
Online: Connect to electronic book
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Subjects: Customer services
Electronic books
Formats: Electronic Resource, Remote
Material Type: Books
Language: English
Audience: Unspecified
Published: New York : Amacom, c1993
LC Classification: H, HF
Alternate Titles: Sustaining service
Issued in other form: Original (DLC) 93001271 (OCoLC)27894914
Additional Authors: Zemke, Ron
NetLibrary, Inc
Notes: Invalid LCCN: 93001271
ISBN: 0585199043 (electronic bk.) :$17.95
ISBN: 0814451594
ISBN: 0814478247
Includes bibliographical references
Reproduction notes: Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via the World Wide Web. Available in multiple electronic file formats. Access may be limited to NetLibrary affiliated libraries
Physical Description: xii, 176 p. : ill. ; 24 cm
OCLC Number: 44961583
ISBN/ISSN: 0585199043
0814451594
0814478247

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