Global smarts : the art of communicating and deal making anywhere in the world / Sheida Hodge

Author(s): Hodge, Sheida
Location:
Retrieving Holdings Information
Subjects: Business etiquette
Intercultural communication
National characteristics
Negotiation in business
Competition, International
Formats: Print
Material Type: Books
Language: English
Audience: Unspecified
Published: New York : J. Wiley, c2000
LC Classification: H, HF
Table of Contents: Preface
Ch. 1. Thriving in the New Global Marketplace 1
Ch. 2. Developing a World-Based Perspective 9
Ch. 3. What Is Culture? 27
Ch. 4. An American Abroad: Key Cultural Contrast 35
Ch. 5. The Social Setting of International Business 76
Ch. 6. International Business Etiquette 97
Ch. 7. Who Should Go to Assure Success? 115
Ch. 8. The Importance of Establishing Trust and Credibility 123
Ch. 9. Principles of Successful Cross-Cultural Communication 139
Ch. 10. Communicating across Language and Accent Barriers 152
Ch. 11. Political Ping-Pong 158
Ch. 12. How to Deal with Culture Shock 163
Ch. 13. Understanding the Gender Gap in International Business 177
Ch. 14. Negotiating across Cultural Lines 188
Ch. 15. Avoiding Temptation - Ethics Overseas 218
In Conclusion 230
Notes 233
Index 241
Notes: LCCN: 99059990
ISBN: 0471382469 (alk. paper)
Includes bibliographical references (p. 233-240) and index
Physical Description: x, 246 p. : ill. ; 24 cm
OCLC Number: 42934434
ISBN/ISSN: 0471382469

Miami University Libraries | 151 South Campus Avenue | Oxford, Ohio 45056 | 513.529.4141 | Miami University | myMiami | Staff Area